B-Trac Engineering
We Respond Within 24 Hours

Let's Engineer
Your Next
Project

Whether you're planning a substation, a solar plant, an MEP fitout, or need water treatment chemicals — our engineering team is ready to help. Submit an inquiry or call us directly.

Send an Inquiry

Our engineering team reviews every inquiry and responds within 24 hours.

We typically respond within 24 hours · All inquiries are treated confidentially

24/7 Emergency & After-Sales Support
For urgent technical issues or service requests
Find Us

Contact Details

Multiple ways to reach the BTEL team. For project inquiries, use the form above. For urgent support, call directly.

Head Office
Plot-68, Block-H, Road-11, Banani, Dhaka-1213, Bangladesh
Factory
Bhulta, Narayanganj (factory address TBC)
Office Hours
Sun–Thu: 9am–6pm · Fri–Sat: Support only
Head Office Location
Common Questions

Frequently Asked

Quick answers before reaching out.

How quickly does BTEL respond to inquiries?

Our engineering team reviews every inquiry and responds within 24 business hours. For urgent project requirements, call our direct lines — +88 01990-515151 or +88 01755-515151.

Does BTEL handle turnkey projects or just supply?

BTEL is a full EPC company — we handle design, supply, installation, testing, commissioning, and after-sales support. We also do supply-only for transmission line hardware and NALCO water treatment chemicals.

What is the minimum project size BTEL takes on?

BTEL works with projects of all sizes — from a single transformer to a BDT 185 Cr MEP contract. For chemical supply, there's no minimum order. Contact us to discuss your specific requirements.

Is BTEL ISO certified?

Yes. B-Trac Engineering Ltd. is an ISO 9001:2015 certified organization — covering all aspects of design, procurement, project management, installation, and after-sales service.

Does BTEL provide after-sales service for installed equipment?

Absolutely. BTEL offers Annual Maintenance Contracts (AMC), on-call service, emergency response, and preventive maintenance for all installed systems — nationwide, 24/7.

Can BTEL supply NALCO chemicals without an engineering contract?

Yes. NALCO water treatment chemicals — boiler chemicals, RO chemicals, cooling tower chemicals, and engine coolants — can be ordered as standalone supply. Contact our water treatment team for pricing and availability.